Not required but skill development to level 2 will be supported
Core Units
* Understanding organisations
* Effective communication in business
* Business ethics
* Personal and professional development
* Resource management
Options Units
(from a selection of over 40 – linked to individual role, skill and development needs)
* Recruitment and selection of staff
* Planning and implementing change within businesses
* Project management
* Managing information and knowledge
* Planning and managing customer service
* Business law
* Problem solving and decision making
* Analyse and report data
* Evaluate and improve own performance in a business environment
* Manage physical resources
* Support learning and development within own area of responsibility
* Plan change across teams
* Implement, monitor and maintain administrative services
* Prepare, co-ordinate and monitor operational plans
* Ensure responsibility for actions to reduce risks to health and safety
* Assist in the design of Business Continuity Management procedures
* Design Business Continuity Management procedures